Call Center Conversation... Hehehehe...

READ THIS!!!
ACTUAL CALLS....



These are too good not to share
 
Customer:  I'm trying to connect to the Internet with
your CD, but it just doesn't work.  What am I doing
wrong?
Tech support:  OK, you've got the CD in the CD drive,
right?
Customer: Yeah....
Tech support:  And what sort of computer are you
using?
Customer:  Computer? Oh no, I haven't got a computer.
It's in the CD player
and all I get is weird noises. Listen.....
Tech support: Aaaarrrrgggghhhh!!!
 
  ===============
Tech support:  What kind of computer do you have?
Female customer:  A white one...
 
  ===============
Customer:  Hi, this is Celine. I can't get my diskette
out.
Tech support:  Have you tried pushing the button?
Customer:  Yes, sure, it's really stuck.
Tech support:  That doesn't  sound good; I'll make a
note.
Customer:  No .. wait a minute... I hadn't inserted it
yet... it's still on my desk... sorry....
 
  ===============
Tech support:  Click on the 'my computer' icon on the
left of the screen.
Customer:  Your left or my left?
 
  ===============
Tech support:  Good day. How may I help you?
Male customer:  Hello... I can't print.
Tech support:  Would you click on "start"  for me
and...
Customer:  Listen pal; don't start getting technical
on me! I'm not Bill Gates, damn it!


  ===============
Customer:  Hi, good afternoon, this is Martha, I can't
print. Every time I
try, it says 'Can't find printer'. I've even lifted
the printer and placed it in front of the monitor, but
the computer still says he can't find it...
 
  ===============
Customer:  I have problems printing in red...
Tech support:  Do you have a color printer?
Customer:  Aaaah....................thank you.
 
  ===============
Tech support:  What's on your monitor now, ma'am?
Customer:  A teddy bear my boyfriend bought for me in
the supermarket.
 
  ===============
Customer:  My keyboard is not working anymore.
Tech support:  Are you sure it's plugged into the
computer?
Customer:  No. I can't get behind the computer.
Tech support:  Pick up your keyboard and walk 10 paces
back.
Customer:  OK
Tech support:  Did the keyboard come with you?
Customer:  Yes
Tech support:  That means the keyboard is not plugged
in. Is there another
keyboard?
Customer:  Yes, there's another one here. Ah...that
one does work


 ===============
 
Tech support:  Your password is the small letter a as
in apple, a capital
letter V as in Victor, the number 7.
Customer:  Is that 7 in capital letters?
 
  ===============
Customer:  I can't get on the Internet.
Tech support:  Are you sure you used the right
password?
Customer:  Yes, I'm sure. I saw my colleague do it.
Tech support:  Can you tell me what the password was?
Customer:  Five stars.
 
  ===============
Tech support:  What anti-virus program do you use?
Customer:  Netscape.
Tech support:  That's not an anti-virus program.
Customer:  Oh, sorry...Internet Explorer.
 
  ===============
Customer:   I have a huge problem. A friend has placed
a screen saver on my
computer, but every time I move the mouse, it
disappears.
 
  ===============
 
Tech support:  How may I help you?
Customer:  I'm writing my first e-mail.
Tech support:  OK,  and what seems to be the problem?
Customer:  Well, I have the letter 'a' in the address,
but how do I get the circle around it?


  ===============
A  woman customer called the Canon help desk with a
problem with her
printer.
Tech support:  Are you running it under windows?
Customer:  "No, my desk is next to the door, but that
is a good point.  The
man sitting in the cubicle next to me is under a
window, and his printer is     working fine."


  ===============
And last but not least:....
 
Tech support: "Okay Bob, let's press the control and
escape keys at the
same time. That brings up a task list in the middle of
the screen. Now type the
letter "P" to bring up the Program Manager."
Customer:  I don't have a P.
Tech support:  On your keyboard, Bob.
Customer:  What do you mean?
Tech support:  "P".....on your keyboard, Bob.
Customer:  I'M NOT GOING TO DO THAT!!
(cge lang, wiwian mo ang keyboard)

Comments

Mikai Tasani said…
kaya nga amerikano eh!!! hahaha! u know what i mean..
April 13, 2007 at 6:06 AM
Christopher Gaela said…
Well part yan ng trabaho, ang piliting antindihin ang mga customer na kano
April 14, 2007 at 4:06 PM
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