Call Center Conversation... Hehehehe...

April 12, 2007

READ THIS!!!
ACTUAL CALLS....

These are too good not to share

Customer: I'm trying to connect to the Internet with
your CD, but it just doesn't work. What am I doing
wrong?
Tech support: OK, you've got the CD in the CD drive,
right?
Customer: Yeah....
Tech support: And what sort of computer are you
using?
Customer: Computer? Oh no, I haven't got a computer.
It's in the CD player
and all I get is weird noises. Listen.....
Tech support: Aaaarrrrgggghhhh!!!

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Tech support: What kind of computer do you have?
Female customer: A white one...

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Customer: Hi, this is Celine. I can't get my diskette
out.
Tech support: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a
note.
Customer: No .. wait a minute... I hadn't inserted it
yet... it's still on my desk... sorry....

===============
Tech support: Click on the 'my computer' icon on the
left of the screen.
Customer: Your left or my left?

===============
Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on "start" for me
and...
Customer: Listen pal; don't start getting technical
on me! I'm not Bill Gates, damn it!

===============
Customer: Hi, good afternoon, this is Martha, I can't
print. Every time I
try, it says 'Can't find printer'. I've even lifted
the printer and placed it in front of the monitor, but
the computer still says he can't find it...

===============
Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.

===============
Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me in
the supermarket.

===============
Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the
computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces
back.
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged
in. Is there another
keyboard?
Customer: Yes, there's another one here. Ah...that
one does work

===============

Tech support: Your password is the small letter a as
in apple, a capital
letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?

===============
Customer: I can't get on the Internet.
Tech support: Are you sure you used the right
password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

===============
Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.

===============
Customer: I have a huge problem. A friend has placed
a screen saver on my
computer, but every time I move the mouse, it
disappears.

===============

Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address,
but how do I get the circle around it?

===============
A woman customer called the Canon help desk with a
problem with her
printer.
Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that
is a good point. The
man sitting in the cubicle next to me is under a
window, and his printer is working fine."

===============
And last but not least:....

Tech support: "Okay Bob, let's press the control and
escape keys at the
same time. That brings up a task list in the middle of
the screen. Now type the
letter "P" to bring up the Program Manager."
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: "P".....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!!
(cge lang, wiwian mo ang keyboard)